Published on Steam on September 17, 2026 at 17:34:56 UTC, the official Apex Legends announcement identifies three known issues during the launch week of Split Two. The cases affect movement through Alter’s portal, specific structures on Broken Moon and game settings at startup. Read the full announcement on Steam.
Read the official announcement on SteamAlter’s portal may send players to the wrong place
The first issue concerns Alter’s portal. According to the announcement, players can be deposited at an incorrect location after using it. The problem therefore affects the expected destination of the ability, rather than simply its visual presentation.
Broken Moon structures can let players fall through the floor
On Broken Moon, some players may pass through the floors of certain structures. That can abruptly change their position during a match and disrupt movement in the affected areas. The report is limited to certain structures identified in the announcement, so it does not describe every location on the map.

Some settings reset when the game starts
The third issue appears at startup: for some players, their game settings reset when Apex Legends launches. Anyone affected should check those options before entering a match, especially if their usual configuration is no longer active.
These reports concern separate parts of the game: Alter’s portal, specific Broken Moon geometry and the startup behavior of settings. The September 17 announcement records the issues in the context of Split Two’s launch week; it does not turn them into a single gameplay change or establish that every player will encounter them.
Find the Apex Legends update