Apex Legends has an official status update, not a patch announcement. Published on Steam on September 17, 2026, at 17:34:56 UTC, the post is labelled a “KNOWN ISSUE” update for Split Two launch week. It lists three problems the team is tracking and working to resolve, without confirming a fix or deployment schedule. Read the official announcement on Steam.
That distinction matters for players encountering one of these symptoms: the issues are acknowledged, but the announcement does not establish that a patch has already resolved them or provide an official workaround.
Three issues remain under investigation
The first concerns Alter’s portals. After entering one, a player may be deposited at the wrong location. The team says it is tracking the problem and working on a resolution, but the note does not announce when that resolution will arrive.
The second issue affects Broken Moon, where some players may pass through the floor of certain structures. The announcement does not identify the structures or a specific area of the map, so it does not support a reliable list of locations or a confirmed way to reproduce the problem.
Finally, game settings may reset when the game starts for some players. The note acknowledges the behaviour but gives no restoration procedure, affected-platform details or version number. For now, it confirms the symptom rather than a remedy.
The announcement places these reports in the context of Split Two launch week. It does not specify which platforms are affected, and its publication on Steam does not by itself establish that the issues are limited to Steam players.
Until a later update confirms a released fix, the practical takeaway is straightforward: these are recognised issues still being worked on, not changes that have already been corrected. Any future fix announcement would need to clarify which of the three problems it addresses and whether players must take an additional step.
Read the official note published on Steam
